FAQ
Please Note
- Over 18’s only. You may be asked to provide ID if you look under 25
- Instead of tasting on site, drivers can opt to get two 30ml dram bottles to take away
- The site is wheelchair-accessible in all areas apart from inside the cask warehouse (you can still view the casks and engage with the tour guide)
- The majority of the tour is standing; chairs are available on request
- Flat shoes must be worn and warm layers are recommended between October-April
- Refreshments - alcohol and alcohol-free drinks are available from the bar
- Food - we do not serve food, except for pitta chips & olives
- The distillery will not be operational during the tour
- Once you have placed your order, we will email you with instructions on how to book your tour.
- Accessible toilet
- Sanitiser available
- Wheelchair accessible throughout the distillery and shop
- Contactless payments preferred
- Outside seating
- Dogs welcome (outside only and on a lead)
- Licensed bar every Saturday - drink in or take away (alcoholic and alcohol-free drinks available)
- Bar snacks
- Shop
- Gin refills
By car: You’ll find the Distillery on the edge of Sutton-on-the-Forest, a small village 9 miles north of York. From the village roundabout, head north on Stillington Road (aka the B1363) for 0.8 miles. At the stone ‘Cooper King’ sign under the cherry tree, turn right down the private drive. We’re in the timber clad building towards the rear of the site.
On-site parking is available, however, if you want to indulge in the distillery's wide array of spirits, you can access them by bicycle, bus or taxi.
Bus: Number 40 from York to Sutton-on-the-Forest (25 minutes), followed by a 0.8 mile walk along a roadside grass verge from the village to the distillery (15 minutes). See the bus timetable for details. The bus company can be contacted directly for queries on 01422 553576 or customer.services@transdevbus.co.uk.
Taxi: The Distillery strongly advise pre-booking taxis due to their rural location. It’s approximately a 25 minute journey from York train station.
York Taxis:
Fleetways 01904 365365
York Cars 01904 765765
Getaway Cars 01904 707070
or Uber
Local Taxis:
Clive Pittham 07973 119574
First Choice 07710 832175
SCL Taxis 07971 410412
Helmsley Taxis 01439 377377
Local Accommodation
- On-site Air BnB (The Kennel), Sutton-on-the-Forest
- The Durham Ox, Crayke
- The White Bear, Stillington
- A Brecks Away, Wigginton Road
- Sandburn Hall, Flaxton
Nearby Places To Eat
Saturday opening hours:
- White Bear, Stillington, 12-10.30pm
- The Bay Tree, Stillington, 4-11pm
- The Durham Ox, Crayke, 12pm-12am
- The Mended Drum, Huby, 12pm-12am
- Curious Coffee, Easingwold, 8.30am-4pm
- Miss Daisy's Tea Room, Sutton Park, 10am-4pm
- Haxby Bakehouse, Haxby, 9.30am-5pm
Please note: opening & food serving times may vary, so please check with the venue to avoid disappointment.
Distillery Terms & Conditons
Electronic tour codes entitle the bearer to a complimentary standard distillery tour. The code must be redeemed online on the Cooper King website by entering the unique code at the checkout. Detailed instructions will be emailed after you have placed your order on Digital Distiller. Codes can be used to book onto any available standard tour at Cooper King Distillery. Tour codes cannot be exchanged for cash or product, or used in conjunction with any other offers or discounts. Tour codes are valid for 12 months from date of purchase.
We are not responsible if any type of code is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances. The distillery reserves the right not to accept any vouchers that have or appear to have been forged, damaged, defaced or otherwise tampered with.
Tour bookings can be rescheduled or refunded, free of charge, to within 7 days of your booked tour date. For example, if your tour booking is for a Saturday, the latest date you can request a reschedule or refund is the preceding Saturday. No refunds will be given after this point. Bookings can be rescheduled a maximum of two times, after which the booking becomes non-transferable and non-refundable.
The Distillery will be copied in on the details of your order for the purposes of processing your order and contacting you in relation to it only.
Absolutely. You can send a gift message with your order via either SMS or Email:
- immediately on placing your order
- at a day and time you choose
- when the order has just been delivered
Use the 'Add a Gift Message' button on either the product page or the Cart Page.
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Delivery
Currently we only deliver within the UK. Costs as follows:
Under £75
- Standard UK Delivery
- 3-4 working days
- £4.99
Under £200
- Express UK Delivery
- 1-2 working days
- £6.99
£75 or over
- Standard UK Delivery
- 3-5 working days
- Free
£200 or over
- Express UK Delivery
- 1-2 working days
- Free
Subscription Boxes
- FREE STANDARD UK DELIVERY
Subscription Boxes are despatched at the beginning of each month.
Highlands and Islands: £12.99
We do not deliver to the Channel Islands, or to PO Boxes. Deliveries containing alcohol will require proof of age at the time of delivery and may require a signature.
See Shipping and Delivery Page
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
See our Refund and Returns page for more details.